Need-to-know information for DeLuna Fest
11:59 PM, Sep. 19, 2012
TICKET AND WRISTBAND INFO
Single-day tickets are $74.95. General admission three-day passes are $199.95. VIP weekend passes, which include access to premium viewing areas, a VIP lounge and more, are $849.95. Additional fees may apply to all ticket prices.
As many as two children ages 10 and younger will be admitted free with each ticket-holding adult. Children ages 11 and older must have a ticket to be admitted.
All sales are final no refunds or exchanges.
Tickets are for DeLuna Fest weekend, not any specific artist. Line-up and schedule are subject to change without prior notice.
Festival takes place rain or shine.
Ticketholder assumes all risks.
The DeLuna Fest Box Office will be at the eastern entrance to Casino Beach, alongside Sidelines restaurant off of Via de Luna. The box office will be open 9 a.m. to 9 p.m. daily throughout the festival weekend. Will Call tickets can be picked up there, and tickets will be sold there.
Wristbands (general admission or VIP) allow for entry and exit to the festival and access to the areas designated by your type of ticket. You will exchange your ticket for a wristband upon arrival at DeLuna Fest. You must keep this wristband on all weekend. If your wristband is removed by DeLuna Fest security, you will not be given another. Your wristband will allow you to enter and exit the festival grounds during festival hours.
Wristbands are nontransferrable and nonexchangeable. Lost wristbands will not be replaced. Any structural tampering to your wristband will result in your exit from the festival grounds.
Shuttle service from downtown Pensacola will be available all weekend via the DeLuna Fest Express, making routine stops along the way. Weekend passes will allow access to the DeLuna Fest Express as well as the regular Pensacola Beach trolley service. Downtown shuttle stops are at Seville Quarter, 130 E. Government St.; the Community Maritime Park, 449 W. Main St.; and across the street from the Pensacola Civic Center, 201 E. Gregory St., at the Beach Trolley Pick-Up Station.
The DeLuna Fest Express will run from 10 a.m. to 1 a.m. daily through the festival weekend.
There are many areas in downtown Pensacola that offer free, unlimited parking. There also are several paid public lots. However, dont assume that every spot you see is a public parking spot. Make sure youve parked somewhere legally, and that if theres a fee, that youve paid. Your vehicle is your responsibility, and any parking fees or fines are not included in the cost of shuttle passes.
If you did not purchase a shuttle pass in advance, they are available at the DeLuna Fest box office or at Seville Quarter. The cost is $15 daily or $33 for a weekend pass. Shuttle passes do not include festival admission or any parking fees you may encounter in downtown Pensacola.
On Pensacola Beach, the Pensacola Beach Shuttle Service will run throughout the weekend from the festival site west down Fort Pickens Road to the Fort Pickens gate and east down Via de Luna to parking lot H, beyond the Portofino Island Resort, with multiple stops at hotels and parking lots along each route.
WHAT YOU CAN TAKE
Small backpacks, purses, totes and messenger bags.
CamelBaks (must be empty upon entry).
Hat or bandana.
A beach towel for lounging.
Sandals or other comfortable shoes.
An empty, refillable water bottle.
A phone charger or battery pack for your phone.
Extra set of car keys.
WHAT YOU CANNOT TAKE
Outside food, beverages or liquids.
Cameras with detachable lenses.
Illegal drugs or paraphernalia.
Styrofoam or non-recyclable containers.
Bikes, scooters, skateboards and ATVs. A bike rack will be provided outside of the festival area.
Vending of any kind.
LOST AND FOUND
Lost and Found will be at the DeLuna Fest Information Center near the main entrance. After the festival, email firstname.lastname@example.org. Valuables will be held for 30 days and then donated to a local charity. DeLuna Fest will not be held liable for any unclaimed items.
Several ATMs will be available throughout the festival grounds. Most vendors will accept cash and major credit cards.
SAFETY & MEDICAL
Even in the fall, the hot Florida sun can do a number on you. Make sure to wear sunscreen and replenish it regularly. And drink plenty of water stations are available throughout the grounds.
Security and emergency medical staff will be on duty within the festival grounds. If you need assistance, go to the medical tent or information center, or look for a police officer or any Festival staff member.
DeLuna Fest is a rain-or-shine event; however, in the event of severe weather, check with GoPensacola.com/delunafest or our mobile site at GoPensacola.com/godeluna for updates. We will also provide updates via social media. Festival officials also will provide information via Facebook, Twitter and the festivals mobile app.
Sources: Staff reports, and www.delunafest.com